🇮🇩Made from Indonesia since 2020 ~
🇮🇩Made from Indonesia since 2020 ~
If you’ve experienced a fault or issue with your product, we’re here to help.
Please submit your claim via our Whatsapp
Before submitting a claim, we encourage you to visit our Cleaning Maintenance
Here, we’ve gathered gentle tips on how to care for your piece — from cleaning and maintenance to how your furniture naturally settles into its shape.
You have a 30-day right of return when shopping at Jitzysofa.com. This means you have 30 days from delivery to decide if you want to keep your furniture.
To start a return, simply submit your request via our Whatsapp
Use it, sleep on it, see how it feels at home. If it’s not right for you, just let us know.
Email us at jitzysofasup@gmail.com to start your return within 30 Days.
You’re welcome to try your product at home — just like you would with every other product. — but please avoid using it. If the item shows signs of use beyond this, we may consider it as used, and that will affect the refund.
If you wish to cancel or exchange your item, we kindly ask that you complete a return through our Whatsapp and simply place a new order for the item you’d like instead.
